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Frequently Asked Questions
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Do you ship overseas?
Yes, we provide free shipping all over the world for our customers. We run promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed in the Netherlands, Belgium and Germany will take 1-2 business days to arrive. Other countries in the European Union can take 3-5 business days. Overseas deliveries can take anywhere from 4-10 days. Delivery details will be provided in your confirmation email.
What about Returns & Refunds?
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy within 14 days of your purchase date. Just follow the steps provided in the return form.
Refunds will be issued within 5 days after we receive the returned product. The amount will be credited back to your original payment method.
Any specific question?
You can contact us through our contact page! We will be happy to assist you within 48 hours.